| Shipping |
- Shipping Method : Registered Shipping (Express) (Worldwide, 3 - 9 days)
- Shipping Cost : €0 ~ €12.00
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- ByTheR Worldwide Shipping Information
We send all our product by expected shipping with full tracking(3~9 business days).
Shipping Methods : EMS, DHL
Shipping Cost : Purchase over €150 EUR : Free Shipping, Purchase below €150 EUR : €12 EUR.
* Usually 1~2 business days for handling and preparing.
* You can check your shipping status in the 'ORDER' menu.
* Though Most of the packages will not be charged for customs border taxes. However, custom tax is the buyer's responsibility.
* If the delivery is returned because of the customer's absence, he should pay for the return fee.
* Due to COVID-19 delivery may be delayed depending on the local situation of the countries.
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| Returns & Exchanges |
If you’re not happy with your purchase, you can simply return the item and get a refund.
The items need to be returned within 14 days since you receive the parcel and should be in original condition.
Every member who wants to return items should return it by EMS or any air shipping method that provides tracking service (If your return package get lost, we would not responsible for it).
When you are returning the package, Please leave a memo for us with the reason for exchanges/refunds and your ID or the order number. Please mark shipments as a GIFT and Low value (less than $50) for low taxes.
We will issue a refund excluding the shipping fee. But if the mistake is ours, we will be glad to give a full refund. All delivery fees related to refunds/exchanges should be paid by the buyer.
If you buy more than €150 EUR
worth of products and receive them through free shipping but then decide to get refund, you will receive your refund minus the cost of the initial shipping fee.
RETURNING ADDRESS
NAME: ByTheR
Address: 4F, 383, Cheonggyecheon-ro, Jongno-gu, Seoul, SOUTH KOREA
Phone : +82-10-4368-7774, Postcode : 03117
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